Bugs in the System California Government Technology Failures and Recommended Solutions

“It is the juxtaposition that has confounded public officials and taxpayers alike for decades now: How can California be home to the most innovative and successful technology companies in the world, and yet the state government seems incapable of maintaining halfway up-to-date information technology (IT) infrastructure or making new IT programs and updates work properly, much less be completed on time and under budget?

https://www.independent.org/publications/article.asp?id=13241&omhide=true